Ithaka

ITHAKA EMPOWERS PATIENTS TO CONFIDENTLY NAVIGATE HEALTH SYSTEMS AND TAKE THEIR HEALTH IN HAND

The journey from fear and uncertainty to being informed and actively living with a chronic health condition is often an emotional and invasive one.        

Ithaka is a mobile health guide designed with both patients and healthcare providers in mind. It supports patients on their journey of managing suspected or newly diagnosed conditions such as diabetes or HIV while healthcare providers use the platform to link patients to services, decreasing costs and improving outcomes.

Ithaka for Patients

The journey from fear and uncertainty to being informed and actively living with a chronic health condition is often an emotional and invasive one.

Ithaka is a mobile phone based health steward that empowers patients by providing them with engaging and tailored guidance, support and learning that serves as a knowledgeable friend holding their hand on this
journey.

 

Ithaka for Providers

Health providers use Ithaka to not only improve the patient experience, but to improve their visibility into that experience and the challenges that the patients may be experiencing in the continuum of care.

We customize the tool to each provider’s specific protocols and their patients needs to make the experience seamless for users and maximally valuable for providers.

Together, Ithaka and providers increase uptake of critical health management tools and services and, in so doing, dramatically reduce the costs of patient coordination and avoidable complications.

All too often, having a complex condition still requires the patient, the family, or both to become de facto project managers — a job for which they have no formal training — at a time of incredible emotional and financial stress.

 

Dr Amy L. Compton-Phillips, MD

Chief quality officer of Kaiser Permanente.

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