Ithaka empowers patients to confidently navigate health systems and take their health in hand.
Ithaka is a health guide accessible by mobile phone that supports patients as they seek to manage suspected or newly diagnosed conditions such such as diabetes or HIV.
Health providers encourage their patients to use Ithaka to improve coordination of care and link patients to services, decreasing costs and improving outcomes.
All too often, having a complex condition still requires the patient, the family, or both to become de facto project managers — a job for which they have no formal training — at a time of incredible emotional and financial stress.
Dr Amy L. Compton-Phillips, MD
Chief quality officer of Kaiser Permanente.
In the journey from fear and uncertainty around a health condition to living confidently with information and knowledge, a patient has to engage with websites, counsellors, pharmacists, labs, public and private facilities – and they need to walk this journey under conditions of fear of exposure, lack of knowledge and lack of experience.
Ithaka is a mobile phone based guide that empowers patients to take their health in hand by providing them with engaging and tailored guidance, support and learning that walks them through their engagement with the health system.
CUSTOMIZED JOURNEY SUPPORT
SECURE IDENTITY AND ANONIMITY
REMINDERS AND APPOINTMENTS
Health providers Ithaka to not only improve the patient experience, but to improve their visibility into that experience and the challenges that the patients may be experiencing in the continuum of care.
We customize the tool to each provider’s specific protocols and their patients needs to make the experience seamless for users and maximally valuable for providers.
Together, Ithaka and providers increase uptake of critical health management tools and services and, in so doing, dramatically reduce the costs of patient coordination and avoidable complications.
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